Senior Production Coordinator Full Time at Hemlock Harling

Hemlock Harling Distribution Inc.
Job Description

DATE: February 8th, 2019
POSITION: Senior Production Coordinator
LOCATION: Richmond, B.C

Hemlock Harling Distribution is a BC-based, rapidly growing company specializing in data-driven marketing, postal and third-party distribution solutions to a diverse range of clients throughout North America. We are an equal partnership of Hemlock Printers, a recognized North American print industry leader based in Burnaby, BC, and Harling Direct, a prominent postal services and fulfillment provider with facilities in Montreal and Toronto.

Our need for experienced Production Coordinators is growing as we onboard new clients who require efficient, professional and high-quality mail and distribution services for a range of products. If you are looking for a long-term career, with a well-established company where you learn new skills in a high growth industry, then this is your opportunity.

Hemlock Harling proudly operates from a dedicated 40,000 square foot state of the art facility in Richmond, BC. Our experienced team of close to 50 staff members are committed to providing exceptional service to our customers, while driving continuous improvement in our processes and technologies.

The successful candidate will be customer-service focused, detail oriented, and comfortable with a fast-paced environment with tight deadlines. This is a permanent, full time position offering a competitive wage, excellent benefits and career growth opportunities.

Core Responsibilities:
  • Provide dedicated support to Hemlock Harling Account Directors
  • Receive and translate order information for use by our data and production teams
  • Coordinate all necessary resources to meet client timelines requested
  • Receive estimate requests and create job quotes
  • Provide exceptional customer service to both internal and external clients
  • Deliver periodic reports to customers as required
  • Solve problems and provide constructive solutions in a timely manner
  • Collaborate with the Hemlock Harling Sales Team and Production Team members on the development and          implementation of service improvements
Other requirements for this position include:

Thorough understanding of Canada Post and USPS mailing regulations
Excellent customer service skills
Excellent written and verbal communication skills
Experience and proficiency with computers including MS Outlook, Word and Excel
Ability to manage projects under tight deadlines
Ability to multitask and move efficiently between different responsibilities
Ability to work cooperatively as a team member
Print knowledge, from design through to the bindery process, an asset

How to Apply:

If you are interested in exploring this career opportunity, please send you resume and cover letter indicating your objectives and compensation expectations to Please quote Senior Production Coordinator in the email subject line.

We would like to thank all applicants for their interest, however only those applicants considered for an interview will be contacted.
Contact Information