Learn about the effectiveness of Training Within Industry (TWI) for improving quality performance. EcoTex used TWI to achieve significant quality gains in just four months while lowering costs, and the quality performance has continued to improve. TWI is a program to improve the performance of supervisors that has been called the root of lean manufacturing. Learn about the three modules within TWI, the kinds of results other companies have achieved, and walk away with two specific skills that you will be able to use immediately in your operation. You will learn about: ? How Ecotex Healthcare Laundry Services addressed stubborn quality challenges in just four months by applying the Job Instruction module from Training Within Industry (TWI) ? How TWI can help companies move to a sustainable culture of continuous improvement ? How the three modules of TWI set supervisors up to succeed ? How successful TWI has been in a wide range of industries ? Two specific skills you will be able to use immediately in your operation